Our team's extensive experience, distilled into lots of useful resources to support your organisation.
In person | 11 AUG
How to curate and use data to improve the membership experience
In this half-day seminar, we’ll explore how your data can be used to provide a deep understanding of the needs, desires and behaviours of your members. Delivered in partnership with MemberWise.
In person | 20 Sep
MemberWise Tech Insight Day (CRM / AMS)
This free one-day event delivered by MemberWise will provide any organisation looking to procure and select a new CRM / AMS with all the knowledge they need to do so successfully.
Microsoft Dynamics 365 Marketing for Membership
Find out how Dynamics 365 Marketing stacks up against other platforms, as well as how you can use it to deliver better member experiences.
How to thrive (not just survive) in challenging times
Now is the time for membership organisations to optimise new found innovations and re-evaluate pre-Covid strategies. Watch the webinar recording.
There's no such thing as "digital" strategy anymore
With face-to-face on hold indefinitely, the spotlight is on the digital experience of your members. Watch the webinar recording.
Data, data, everywhere, but not a thought to think
The more data you have about your members and their behaviours the better, right? The reality is, there’s no value in data without insights.
Covid and Digital: The elephants in the room
In 2020, we joined the Charity Digital team for a frank discussion on the latest for the charity sector, as well as what the future might look like. Listen to the podcast.
Improving CX by breaking down your data silos
We teamed up with dotdigital to share tactical tips for breaking down data silos, and aligning your systems and marketing channels.
All teched up but nowhere to go?
Our client Simon Givens of the Soil Association shares why technology alone won't secure your fundraising future. Watch the recording from Chase Livestream 2020.
How does culture affect your website design?
How does the culture of your target audience affect design and content choices? We explore the cultural factors to consider when designing a new website.
Influence 100: Largest UK Membership Bodies
Fantastic to see so many of our membership clients on this year's Influence 100 list from the MemberWise Network.
Trillium & RCP "Highly Commended" at memcom
Lisa Munro of the Royal College of Physicians shares the transformation that provides their members with greater value through digital services.
IPA wins "Best Use of Data & Insights" at memcom
Jason Pittock of the Institute of Practitioners in Advertising shares the organisation's award-winning approach to member engagement.
Our top tips for charity leaders using social
Trillium's Head of Strategy, David Spector, answers three burning questions about social media for leaders in the charity sector.
The Ultimate Guide to Retaining More Members
We're proud to have sponsored the MemberWise guide that provides a clear, robust and structured approach to the critical task of retention.
Trillium joins G-Cloud 12 Marketplace
We're delighted to share that Trillium has been awarded a place on the Crown Commercial Service public sector Digital Marketplace.
Working from home doesn't have to be hard work
Tips from the Trillium team for getting the work-from home experience right, from communication to maintaining company culture.
Bridging distance with collaborative working
Tips for getting the most out of remote meetings and workshops, based on what we’ve learnt so far and feedback from our clients.
A digestible guide to the Charity Digital Code
Trillium’s Head of Strategy, David Spector, summarises The Charity Digital Code of Practice, with some straightforward, actionable advice.
6 NFP sector Dynamics 365 myths debunked
There are a lot of myths and misinformation floating around about Microsoft Dynamics 365 CRM. How many of this 6 have you heard?
Digital Transformation for Trade Unions
How Trade Unions can sustain a relevant member proposition through digital transformation.
The Perfect Personalisation Playbook
Essential steps your organisation should take when designing and implementing a personalisation strategy.
Our Guide to Digital Strategy
This free guide goes back to the digital strategy basics, to ensure your digital ambitions have strong foundations.
Managing Change in Charity Organisations
Read about what we believe are the key steps to successful change for charity organisations.
Managing Change in Membership Organisations
Read about what we believe are the key steps to successful change for membership organisations.
Membership and Charity
A Guide to Creating a Digital Culture
Our top tips for successfully engaging everyone from the board to your support team.
All members are equal. But are some more equal than others?
A practical guide to member engagement scoring.
The Future of Fundraising
Understand how your organisation can use technology to optimise your data, increase digital engagement and attract more donations.
Your Journey to Digital Success
Membership organisation "dos" and "don'ts" for successful digital transformation.
A Guide to Omnichannel Marketing
A new approach to delivering a seamless experience and improving retention and engagement.
Why Sitecore is the perfect tool for charities
Understand how Sitecore can enhance and improve donor and stakeholder engagement.